Refund Policy

30-Day Money-Back Guarantee

We want you to be fully satisfied with StayPaid. If you are not happy with your StayPaid Pro subscription for any reason, you can request a full refund within 30 days of your purchase.

No questions asked. No hoops to jump through. Just email us at support@staypaid.io and we will process your refund within 5 business days.

What Is Covered

• ✓First-month subscription fees
• ✓Recurring subscription charges within the 30-day window
• ✓Annual subscriptions (prorated if refunded within 30 days)

What Is Not Covered

• ✗Refunds requested after 30 days from the purchase date
• ✗Usage-based overages or third-party charges (e.g., Stripe fees)
• ✗Accounts terminated due to violation of our Terms of Service

How to Request a Refund

1. Email support@staypaid.io from the email address associated with your StayPaid account.
2. Include your account email and the date of purchase.
3. We will confirm receipt within 24 hours and process the refund within 5 business days.

Refund Method

Refunds are issued to the original payment method used for the purchase. Depending on your bank or card issuer, it may take 5-10 business days for the refund to appear in your account.

Cancellation

You can cancel your subscription at any time from your dashboard. Cancellation takes effect at the end of your current billing period. You will continue to have access until then.